I-SMILE Business Institute

WELCOME TO I-SMILE BUSINESS INSTITUTE WHERE ENTREPRENEURS ARE INCUBATED

Businesses thrive on good management skills and continue to grow by it. Many people want to start their business but lack the required basic skill to do so. Also many businesses have refused to thrive because the owners do not have the requisite skill to run them. I-Smile Business Institute is here to help you get the right knowledge to start a new business, run the business, grow the business from micro business to a Medium scale business.

The program has been designed to cover every aspect of business life including but not limited to Entrepreneurship, Leadership, Marketing and Sales, Accounts, Finance, Motivation, Life Skills, etc. The courses are meant for entrepreneurs, intending entrepreneurs, employees and anyone who wishes to acquire basic and advanced entrepreneurial and business skills to enhance his work performance.

Summary of the Courses we offer

1. COURSE 1 - ENTREPRENEURSHIP AND ENTREPRENEURIAL DEVELOPMENT
Module 1 - Introduction to Entrepreneurship
Module 2 - Achieving Sustainable Entrepreneurial Development
Module 3 - The Objectives and Aims of A Firm
Module 4 - Traits of An Entrepreneur

2. COURSE 2 - ENTREPRENEURSHIP: CREATING THE BUSINESS
Module 1 - The Mind of an Entrepreneur
Module 2 - The New Product
Module 3 - The Business Eco-System
Module 4 - Sales Strategy and Branding
Module 5 - Business Models
Module 6 - Marketing Models

3. COURSE 3 - SALES AND SELLING TECHNIQUES
Module 1 - Introduction
Module 2 - Glossary of Sales and Selling Terms
Module 3 - Changing Face of Selling
Module 4 - AIDA
Module 5 - The Seven Steps of the Sale
Module 6 - The Product Offer (Sales Proposition)
Module 7 - Consultative Selling: Needs-Creation Selling and Spin Selling
Module 8 - Open Plan Selling - Strategic Selling
Module 9 - Collaboration, Partnership selling and Buying Facilitation
Module 10 - Tips for Gaining selling Experience and Learning Sales Skills
Module 11 - Successful Selling goes beyond Sales Training

4. COURSE 4 - MARKETING SUCCESS FOR YOUR BUSINESS
Module 1 - Entrepreneurship is a state of the Mind
Module 2 - Creative Direct Selling
Module 3 - One CEOs Tale on Talent
Module 4 - Surviving Competition
Module 5 - When not to listen to your customer

5. COURSE 5 - INTRODUCTION TO BUSINESS LEADERSHIP
Module 1 - Introduction
Module 2 - Leadership Styles
Module 3 - Leadership Qualities
Module 4 - Managing Change Effectively
Module 5 - Empowering Your Team
Module 6 - Managing Conflict
Module 7 - Feedback and Performance
Module 8 - What is Performance Management
Modules 9 - Managing Teams
Module 10 - Mentoring

6. COURSE 6 - LEADERSHIP SKILLS IN BUSINESS
Module 1 - Leading an Entrepreneurial Venture
Module 2 - Selecting Your team
Module 3 - Managing Your Team: Staff Training and Appraisal
Module 4 - Managing Your Team: Job Design and Staff Pay
Module 5 - Business Ethics: Four Disciplines

7. COURSE 7 - INTRODUCTION TO CUSTOMER CARE
Module 1 - Introduction to Customer care
Module 2 - Customer Care Techniques: Making a good First Impression
Module 3 - Customer Care Techniques: Simple Actions Huge Returns
Module 4 - Dealing With Customer

8. COURSE 8 - FUNDAMENTALS OF HUMAN RESOURCES
Module 1 - Introduction to Human Resource Management 
Module 2 - Employment Cycle
Module 3 - Employee Relations
Module 4 - Managing Changes to Human Resource Management

9. COURSE 10 - ADVANCED SALES MANAGEMENT
Module 1 - Success in Sales
Module 2 - Choose Your Path
Module 3 - Relationship Selling
Module 4 - Business Ethics
Module 5 - Power of Effective Communication
Module 6 - Understanding the Customer
Module 7 - Advanced Sales Management – 1st Assessment
Module 8 - Identify Your Customers 
Module 9 - The Power of Preparation
Module 10 - The Sales Approach
Module 11 -  Sales Presentations
Module 12 - Handling Objections
Module 13 - Entrepreneurial Selling
Module 14 - Advanced Sales Management – 2nd Assessment

10. COURSE 11 - BRAINSTORMING IN BUSINESS
Module 1 - Brainstorming
Module 2 - Sequence of Brainstorming
Module 3 - Exercises on Brainstorming

11. COURSE 12 - INTRODUCTION TO LEADERSHIP DEVELOPMENT
Module 1 - Introduction
Module 2 - Leadership Basics
Module 3 - Qualities of a Leader
Module 4 - Leadership and Management: Relationship and Differences
Module 5 - Authority and Leadership
Module 6 - Emotional Intelligence for Leaders
Module 7 - Organizational Leadership
Module 8 - Leadership Strategies
Module 9 - How to Create a Personal Leadership Brand
Module 10 - Level 5 Leadership
Module 11 - Situational Leadership : Meaning and Concept
Module 12 - Impact of situational Leadership on Performance and Motivation
Module 13 - Leadership: Intrinsic and Extrinsic motivation
Module 14 - Appointing Home Grown Leaders to the Top Posts versus Bringing in Leaders from Outside
Module 15- Transformational Leadership and its Value in the Corporate World
Module 16 - Leadership for the 21st Century
Module 17 - The Trans-leader: Strategy, Leadership, and the Soul
Module 18 - Three Traits of Effective Leadership 
Module 19 - Importance of Compassion in Leadership 
Module 20 - An Important Advice to Future Leaders- Your Organization is only as Strong as the Weakest Link
Module 21 - How Focus on Quarterly Earnings is corrupting Companies The Number
Module 22 -Reinventing Management for the 21st Century 
Module 23 - Ambidextrous Leadership: Exploring New Opportunities While Exploiting Existing Avenues 
Module 24 - Accelerating out of the Slow Growth Economy: Invest in Oneself
Module 25 - Six Essential Social Media Skills that Every Leader Should Have 
Module 26 - Social Stratification and Hierarchy: What Business Leaders Ought to Know Rise above Social Stratification 
Module 27 - The Ethical Imperative and the Importance of Values
Module 28 - The Tough Get Going When the Going Gets Tough: Leadership in the Face of Adversity 
Module 29 - How Emotional and Spiritual Intelligence Can Help Managers Succeed 
Module 30 - Leadership and Trust
Module 31 - How to be a Good Leader - What makes Leadership Effective? 
Module 32 - Leadership Vision 
Module 33 - Different Types of Power 
Module 34 - Women and Leadership
Module 35 - What are the Challenges in Leadership? 
Module 36 - Role of Communication in Overcoming Leadership Challenges
Module 37 - Role of Management/Organization in Overcoming Leadership Challenges
Module 38 - Tips to Strengthening Bond Among Employees 
Module 39 - Vision of Leaders has to be Actualized by Middle Management for Organizational Success
Module 40 - Leadership in the Time of Epic Changes and Struggles Over Ethics and Values
Module 41 - Great Leadership is about Initiating, Sustaining, and Carrying through Ones Vision
Module 42 - Cultural Dimensions of Leadership
Module 43 - Scarcity vs. Abundant Mindsets in Leaders
Module 44 - Different Folks, Different Strokes! The Many Leadership Styles in the Real World 
Module 45 - Persuasion and the Art of Changing Minds are Essential for Contemporary Leaders
Module 46 - Managing in Chaos: A Necessary Skill for Managers and Leaders
Module 47 - Leadership in the Contemporary World 
Module 48 - The Four Competencies of a Leader

12. COURSE 13 - CREATIVITY AND INNOVATION IN BUSINESS
Module 1 - Creativity
Module 2 - Innovation
Module 3 - Innovative Leadership
Module 4 - Creativity as regards Entrepreneurs

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Welcome to I-Smile Business Institute